I'm Carolyn

Former data scientist now pushing pixels with a focus on HCI and enterprise product design.
Previously at
IBM Consulting
Currently
Contracting
Based in
Canada
Selected
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Sobeys Inc. (IBM Client)
From content to cart: personalizing recipe recommendations
Personalizing online grocery experience for Sobeys customers through CMS design and AI recommendation to spark meal inspiration and drive product discovery.
Tags:
WEB MOBILE & DESKTOP APP, AI, CMS, UXR

SHIPPED
VIEW
Sobeys Inc. (IBM Client)
Digital grocery checklists for in-store shopping
A companion shopping list feature that encourages Sobeys customers to engage with online products and plan visits to their local store.
Tags:
WEB MOBILE & DESKTOP APP, E-COMMERCE, UXR

SHIPPED
VIEW
Public Services & Procurement Canada (IBM Client)
Enhancing employee pay transparency with MyGCPay
A dashboard for federal employees that integrates pay and benefits data with AI-powered chatbot to simplify information and reduce service bottlenecks.
Tags:
WEB DESKTOP & MOBILE APP, AI/ML, CLOUD
SHIPPED
VIEW
GiveSimply Startup
Integrating giving into everyday transactions
A mobile platform that integrates giving into the flow of everyday transactions, encouraging ongoing, habitual micro-donations and simplifying annual tax returns.
Tags:
iOS & ANDROID MOBILE APP, FINTECH

🔒 IN PROGRESS
COMING SOON
Nova Scotia Health (IBM Client)
AI innovation for healthcare policy & communications
Co-designing with healthcare workers to streamline administrative workflows using generative AI. The initiative involved scoping and development of two MVP solutions powered by IBM Watsonx AI Studio.
Tags:
STRATEGY, SAAS, GEN AI, INNOVATION

SHIPPED
VIEW
This work is inspired by Ubisoft Toronto’s 2019 NeXT UI design contest, focusing on heads-up display (HUD) and in-game menu design. This was a creative challenge focused on adapting visual design and UI systems for Xbox and TV interfaces.
Tags:
GAME UI/UX, TV, XBOX, VISUAL DESIGN

🔒 COMING SOON
COMING SOON
Client
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– I use my background in AI and HCI to transform concepts into meaningful experiences for users.
Let's collaborate. I've worked with small to enterprise level organizations across different industries, including some of the following: